Terms of Service
Frontora.AI
1. Acceptance of Terms
By accessing or using the Frontora.AI platform and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
2. Description of Service
Frontora.AI provides an AI-powered receptionist platform that answers phone calls, captures caller details, qualifies leads, and books appointments on behalf of subscribing businesses.
3. Account Registration
To use our services, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
4. Subscription and Billing
- Services are provided on a subscription basis with monthly or annual billing cycles.
- Prices are as displayed at the time of purchase and may be subject to change with 30 days notice.
- Refunds are handled on a case-by-case basis. Contact support for billing inquiries.
5. Acceptable Use
You agree not to:
- Use our services for any unlawful purpose or in violation of any regulations
- Attempt to reverse engineer, disassemble, or decompile our AI technology
- Interfere with or disrupt the service or servers
- Use the service to make harassing, abusive, or fraudulent calls
- Exceed your plan's usage limits without upgrading
6. Intellectual Property
All content, technology, and branding associated with Frontora.AI are our intellectual property. Your subscription grants you a limited, non-exclusive license to use the platform for your business purposes.
7. Limitation of Liability
Frontora.AI is provided "as is." We are not liable for missed calls due to technical failures, inaccurate AI responses, or any indirect, incidental, or consequential damages arising from your use of the service.
8. Termination
Either party may terminate the subscription with 30 days written notice. We reserve the right to suspend or terminate accounts that violate these terms immediately.
9. Changes to Terms
We may update these Terms from time to time. Continued use of the service after changes constitutes acceptance of the updated terms.
10. Contact Us
For questions about these Terms, contact us at support@frontora.ai.